If the unit does not turn on please make sure the heat switch is activated.
Dimplex electric stove heater not working.
Ensure the intake louvers and log cavity are free from dirt and dust.
The remote control may need to be initialized with the stove.
The heater is either dirty or defective.
If the heat turns on there is not a power issue.
Check to ensure the batteries are working and replace if required.
The remote or the remote receiver may need to be replaces.
Always use properly grounded fused and polarized outlets.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
Press the switch twice to give heat and the flame effect on older models.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
There is excessive noise coming out of the heater.