Dimplex Electric Fireplace Remote Not Working

Make sure the heater is the.

Dimplex electric fireplace remote not working.

Plug the unit into another outlet or install a dedicated 15 amp circuit. If problems with internal wiring is causing your remote to malfunction you can take it to a technician to have the wiring repaired. Replace the remote control. Replace the remote if the unit comes on independently without your having turned it on.

Dedicated means no other outlets or fixtures are sharing the same circuit breaker. Thank you for allowing our product to be the backdrop for those special moments. Check your fuse box or breaker for any switches that have tripped. A tightly bent or over stretched power cord may be causing the problem.

The remote control may need to be initialized with the stove. The unit turns off by itself. The receiver is the device external to the remote that gets the signals when the remote buttons are pressed and lets you manipulate the gas fireplace as desired. Check the fireplace for any faulty wiring.

The wire has short circuited. The remote or the remote receiver may need to be replaces. Always use properly grounded fused and polarized outlets. Dimplex electric fireplace with remote control valued customer we are pleased that you have chosen to purchase an electric fireplace manufactured by dimplex north america ltd.

It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow. If the receiver is not installed correctly the remote control might not work as required. Inspect it if signals are not being transmitted upon pressing the remote control. Over the years valuable memories will occur around the warmth and comfort of your hearth.

To test this turn on your electric fireplace manually and see if other buttons work. The circuit breaker trips or blows a fuse when turned on. Confirm that the fireplace is installed on the electrically appropriate circuit. If the unit does not turn on please make sure the heat switch is activated.

Please change the light bulbs. Other remotes in the. If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote. If the heat turns on there is not a power issue.

If it s not call customer service. Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.