Check the fireplace for any faulty wiring.
Dimplex electric fireplace flame not working.
Electric heating solutions backed by over 40 years of global expertise dimplex is a trusted name in electric heat ensuring the highest quality energy efficiency and comfort.
Open the back panel of the unit.
Always use properly grounded fused and polarized outlets.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
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The wire has short circuited.
It needs to be a 15 amp dedicated circuit.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
In certain cases the electric voltage from the power outlet that the fireplace is plugged into does not supply enough electricity to power the device.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
Check this detail if the breaker kicks off every time you turn the unit on.
Make sure the heater is the only appliance on the circuit.
The circuit breaker trips or blows a fuse when turned on.
Confirm that the fireplace is installed on the electrically appropriate circuit.
Start by checking for faulty wiring.
If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote.
If it s not call customer service.
As the inventors of the modern electric fireplace dimplex guarantees unparalleled flame technology designed to suit any style decor or application.