Remove the hose from the solenoid and then try to turn the faucet on.
Delta touch faucet solenoid not working.
After replacing the batteries the faucet make.
No water if you do all that and you still have no water flow turn the handle so that the faucet is off.
The solenoid connections can be touchy and you don t want to touch them with a static charge.
Replace batteries as needed.
Turn the valve to the full mix position and shake thecartridge vigorously.
We are currently experiencing a higher than normal call volume.
Note that grounding is not required on faucets with touch 2 o technology manufactured after february 2009.
We are working diligently to meet the needs of our customers while balancing the needs of our employees.
Delta help line 1 800 345 3358 monday friday.
When the touch sensor or motion activated faucet quits working the first place to check is the battery compartment.
Also check for proper grounding.
If there is a rattling sound the unit isfunctional and can be reinstalled following instructions given in note1 above.
Disconnect the solenoid from the battery pack and wait for at least 30 seconds for the solenoid to be reset.
Holiday schedule christmas eve.
Check if both touch areas are affected or only one.
8 a m 4 p m est christmas day.
Delta touch 2 o technology is a sophisticated technology that can distinguish the difference between a tap and grasp by measuring the duration of the contact with the faucet.
In that case call delta for it to be covered under warranty.
Make sure they haven t been bumped off with use and that they re in the proper place and secured with tape.
Touches are defined as being less than 300 milliseconds whereas grabs are more than 300 milliseconds.
If your faucet does not have a green ground wire it may not require grounding.
To inspect valve cartridge remove it and follow the stepsin note 1 above.
If none of the touch areas respond to touch activation.
Then i d pull the cartridge if that doesn t work then i agree with the solenoid.